Terms & Conditions

1. Scope

These terms govern the supply of water and related delivery services by Burak Contracting unless a separate signed supply agreement applies, in which case that agreement prevails.

2. Orders and Confirmation

An order is accepted only when we confirm it, in writing or verbally, with a delivery date and window. A reference number issued by the website acknowledges receipt of a request; it is not by itself acceptance.

3. Quotations

Quotations are valid for the period stated on the document. Prices are quoted in Saudi Riyals and exclude VAT unless stated otherwise.

4. Site Access

The customer is responsible for providing safe, firm and legal access for the tanker to the discharge point, and for identifying the correct fill point. Waiting time caused by access delays may be chargeable.

5. Water Quality

Where potable water is ordered, it is supplied in dedicated food-grade tankers. The customer remains responsible for the condition and cleanliness of their own storage tanks and downstream systems.

6. Delivery

We plan deliveries within agreed windows. We are not liable for delays caused by circumstances beyond our reasonable control, including traffic restrictions, weather events, site closures or force majeure.

7. Payment

Unless credit terms are agreed in writing, payment is due on delivery. Overdue amounts may result in suspension of further supply.

8. Cancellation

Orders may be cancelled without charge before dispatch. Orders cancelled after dispatch may be charged in whole or in part.

9. Liability

Our liability in respect of any delivery is limited to the value of that delivery. We are not liable for indirect or consequential loss.

10. Governing Law

These terms are governed by the laws of the Kingdom of Saudi Arabia.